Coach Terms & Conditions

Last updated: October 16, 2026

Coach is Anup Rao's AI tutoring pilot, available through the web app and WhatsApp, with SMS for invited numbers only. Admission is by invitation for now: you join through an invite link, a QR code or a WhatsApp JOIN code from whoever told you about Coach. Without one you can sign in and join the email waitlist; people are admitted from it by hand as capacity allows, and joining the waitlist does not guarantee access. These terms apply to every channel; the WhatsApp and SMS terms below apply only if you use those channels.

Who can use Coach

Coach is for people aged 13 and over. Coach does not ask your age, but if you say you are under 13 it stops teaching you. If you are under 13, please do not use Coach, and ask a parent or guardian to email us so we can delete any account.

Web app access

To use the Coach web app, agree to these terms and sign in with one of the offered sign-in options: a sign-in account, a code emailed to you, or a one-time code you send to Coach from WhatsApp (or, for invited numbers, by SMS). Signing in creates your account, which is admitted through a valid invite link or placed on the waitlist. Web sign-in does not enroll you in SMS or authorize text messages. Each channel keeps its own conversation. If you sign in on the web with the number you use with Coach, or later connect a number, a sign-in account or an email address to your account, they become one account, with one waitlist place and one progress record. Keep your account secure and sign out on shared devices. For access or support, email anup.rao@gmail.com.

WhatsApp

Messaging Coach on WhatsApp creates an account for your number. A JOIN message with a valid invite code admits you; otherwise you are placed on the waitlist, and Coach replies once to say so. Once admitted, your first message is answered together with a short notice; by messaging Coach on WhatsApp you agree to get tutoring replies. Reply STOP at any time to stop messages, or HELP for support. WhatsApp's own terms also apply to your use of WhatsApp.

SMS enrollment

After an invitation, text COACH to the Coach number, +1 206 455 6858. You will receive an enrollment message with these terms and the privacy notice. Reply YES to agree to receive tutoring replies and proactive learning reminders and check-ins. An initial text alone does not enroll you. SMS consent is not a condition of a purchase.

SMS messages and costs

Message frequency varies with your conversations and agreed reminder schedule. Message and data rates may apply according to your mobile plan. Check your carrier's plan for details.

Stopping SMS messages and getting help

Reply STOP to unsubscribe. You will receive one confirmation and then no further tutoring messages or reminders. Reply HELP for support information, or email anup.rao@gmail.com. Stopping messages does not delete past chats. To delete your account and everything in it, text DELETE MY DATA and confirm with YES DELETE within 10 minutes, or email anup.rao@gmail.com.

AI responses

Coach's AI model providers receive the text of your web, WhatsApp and SMS messages and conversation history to generate responses. Coach does not separately send your name or mobile number to them, but information you include in your messages may reach them. AI-generated replies can be wrong. Check important answers and do not rely on the service for emergency, medical, legal or financial advice. Do not send sensitive personal information.

Your coursework

Coach is a learning tool. You are responsible for following the rules of your school, courses and instructors, including any rules about using AI on graded work. Coach does not check or enforce those rules. Coach is designed to help you understand ideas rather than hand over finished answers, but how you use it is up to you.

Availability

This is an experimental pilot. The web app, replies and reminders may be delayed or unavailable. Each student has a daily limit; when you reach it Coach says so, and it is back after midnight Pacific time. Carriers are not liable for delayed or undelivered messages.

Privacy

Please read the Coach Privacy Policy alongside these terms. It explains what information is processed, which providers handle it, retention and deletion.

Contact

Anup Rao: anup.rao@gmail.com.

Enrollment flow

The following shows the enrollment flow, not a record of a past SMS exchange. This pilot is for Anup and individually invited testers only.

  1. Anup sends each tester this invitation: "You're invited to Anup Rao's Coach tutoring pilot. To start enrollment, text COACH to +1 206 455 6858." The invited participant texts COACH to that number. An invitation or initial text alone is not consent.
  2. Coach sends:
    Coach tutoring pilot: Reply YES to agree to tutoring replies and proactive learning reminders and check-ins. Frequency varies. Message and data rates may apply. Consent is not a condition of purchase. Terms: https://helpcoach.org/terms.html. Privacy: https://helpcoach.org/privacy.html. Reply STOP to opt out, HELP for help.
  3. The participant replies YES to consent. No tutoring replies or learning reminders are sent before YES.
  4. Coach confirms:
    Coach: You're enrolled in tutoring replies and learning reminders/check-ins. Frequency varies. Message and data rates may apply. Reply STOP to opt out, HELP for help.

Reply STOP or HELP at any time. STOP receives: "Coach: You've been unsubscribed. No further tutoring messages or reminders will be sent." HELP receives: "Coach tutoring support: anup.rao@gmail.com. Frequency varies. Message and data rates may apply. Reply STOP to opt out." START/UNSTOP removes the carrier block but does not enroll you in tutoring. Coach sends a fresh enrollment request and requires YES again.